The crowd-sourced review site Yelp unveiled a new feature that uses AI and customer reviews to rate common facets of nightlife and food-related business. The new Review Insights feature is available now on the iOS version of the Yelp app, according to .
Review Insights aggregates customer reviews and feeds them into a large language model (LLM), which will assign specific aspects — like the vibe or service time — a rating out of 100. Supposedly it will be able to infer customer sentiment about these parts of a business “even when a review doesn’t explicitly mention one of the topics.” Yelp will also be adding an AI-powered homepage in the coming weeks.
Yelp has been implementing new AI features over the past year. The business review site added an feature in January and an AI-powered in April.