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What have Yahoo and AOL said?
Some users may be experiencing issues accessing their Yahoo email accounts. Our team is actively investigating and will provide updates as more information becomes available.December 1, 2025
This is now a confirmed issue, with Yahoo and AOL both posting identical updates on their X accounts – they are currently part of the same company, after all.
As you can see in Yahoo’s message, these problems don’t appear to be affecting everyone – with the messaging of “some users” also reflected in the Downdetector numbers.
In reply to that post, one user says that “the emails I sent since around 11:15AM are showing as “queued” and won’t go through”. So this isn’t just affecting log-ins – for many, there appears to be a server issue affecting email in general.
Some users may be experiencing issues accessing their AOL email accounts. Our team is actively investigating and will provide updates as more information becomes available.December 1, 2025
AOL reports on the rise
Yahoo and AOL are currently attempting to oust Shopify for the title of ‘biggest Cyber Monday’ outage – with thousands reporting log-ins issues across the US and UK.
Right now, the numbers aren’t as big as the peaks we saw during July’s similar outage, when several thousand AOL users complained about email issues. But the reports are climbing quickly, currently sitting at just over 1,000 in the US.
Both Yahoo and AOL have acknowledged the problems many are experiencing access their mail accounts, but haven’t yet estimated when a fix might be rolled out.