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Apple says it’s prioritizing iPhones that ‘never fail’ over ‘super-easy to repair’ handsets – but it’s not that simple


Apple’s Head of Hardware Engineering says his goal with iPhones is to make them as fail-proof as possible, rather than as repairable as possible. Speaking with content creator Marques Brownlee in an interview posted on X on May 29, John Ternus told Brownlee: “I find it helpful to think about the book ends. So imagine on the one hand we’ve got a product that never fails. And on the other, a product that maybe isn’t very reliable, but is super-easy to repair. A product that never fails is obviously better for the customer – better for the environment”. 

True, but there’s a problem. And helpfully, Ternus explains this causal effect himself: “On iPhone, or any phone, a battery is something that if you want to extend the life of the product, it needs to be replaced, right? Batteries wear out.”
Correct again, a battery that either doesn’t wear out or can be very easily replaced would extend the life of the rest of your perfectly-good handset. So what’s the issue? It’s one of the most cited reasons for iPhone failures to date: water ingress. The people want waterproof iPhones! Yes, and this has been achieved with the latest iP68-rated iPhone 15 series, which Ternus calls “really impressive” and the result of “making strides over all those years to get better and better and better, in terms of minimising those failures”. But the downside, according to the Apple executive is: “In order to get the product there, you need to design a lot of seals, adhesives, and other thing to make it perform that way, which makes it a little harder to do battery repair”. 





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